FAQs

I live in Perth, do you have a shop front I can come to view your kaftans and dresses?

We operate as an online-only store and so all purchases can be made online.  We are only too happy to assist you with any enquiries you may have if you Contact Us.

What is the sizing of your kaftans and dresses?

Our kaftans are One Size Fits All (OSFA) and/or One Size (OS). This covers the average Australian women’s sizes from sizes 10 to 22.

What shipping methods do you use to mail my order to me?

We use Express Parcel shipping service for all Australian deliveries and International standard shipping for all overseas destinations.  All completed orders are mailed out on the next business day.

How do I know when my order has been shipped?

Once your order has been shipped you will receive an email with tracking details that will allow you to track your order and follow its progress to your destination.

What if I change my mind?

We offer you a 100% money-back satisfaction guarantee. We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or a refund on the purchase price.

What is your return policy?

We are happy to accept your exchange or refund within 7 days from receipt of your garment. Find out more about our Return Policy.

How do I clean and care for my embellished kaftan(s) and dresses?

Our kaftans are known for their colourful crystal stone embellishments around the necklines and front of the garments.  These crystal stones are applied individually by hand.  Please follow the care instructions on the garment label.  Find out More for detailed instructions on caring for your embellished kaftans.

How do I sign up for your email newsletters?

Easily!  Signing up for our newsletters lets you know first about our new arrivals, sales promotions and more.  Just go to the bottom of the web page to the Sign Up bar.