Shipping Information

We use Australia Post Express Parcel satchels for all Australian deliveries. International Air Mail post for all overseas orders.  

Shipping Method within Australia using Express Parcel Service

We use Australia Post's Express Parcel service for all Australian address deliveries. Delivery times are subject to Australia Post's business operations and terms and conditions. Should you require an alternative courier service other than Australia Post, please indicate this during checkout, or contact us on email at sales@kaftanconnection.com.au

Overseas Deliveries

We ship worldwide and International deliveries may cost more and we would always let you know prior to processing your order if this is the case. Where applicable, you'll be responsible for any customs charges incurred for International deliveries. Please check with your country's customs department to be aware of fees and charges applicable.

Insurance :  If requested by customer.

Items are shipped the next business day, normal delivery duration is 1-3 days for Australian deliveries using Express parcel satchels, and 8-17 business days for overseas, depending on location.  

Delivery Times

All orders on this website are processed within 24 hours, excluding weekends and West Australian public holidays. If there are any unforeseeable delays, you will be contacted by our customer service team.

For Australian orders please allow between 3 to 7 business days for delivery. For International orders, please allow up to 8 to 17 business days for delivery, however this may also depend on your International location.

All items are shipping in Australia Post plastic waterproof satchels.